I. Preamble
- This document sets out the terms of access to and use of the website, hereinafter referred to as the "General Terms".
- Every User, upon undertaking any action aimed at using the website, is obliged to read, comply with, and accept the General Terms, without limitation or reservation.
- If you do not agree to all of the General Terms, you should stop using the website and leave it immediately.
- All trade names, company names and their logos used on the website belong to their respective owners and are used solely for identification purposes. They may be protected trademarks.
- It is prohibited to make unauthorized use of the content of the website, works or information, as well as their unauthorized reproduction, retransmission or other use of any element of the website, as such conduct may infringe, among other things, copyright or protected trademarks.
- Questions or comments regarding the website may be submitted to the following email address: kontakt@flymedica.pl.
II. Definitions
- CONTACT FORM - a questionnaire available on the website that allows an immediate message to be sent to the Owner of the website.
- WEBSITE - a tool named www.flymedica.pl, used to provide electronic services.
- USER - a natural person, legal person, or an organizational unit without legal personality to which the law grants legal capacity, using the electronic services available on the website.
- TERMS - the set of all provisions, including, among others, these General Terms, the privacy policy, the cookie policy, the online store terms and conditions, and any other terms found on the website relating to specific features, properties or promotions, as well as customer service.
- OWNER - the entity making this website available, namely: Flymedica Sp. z o.o. with its registered office at: ul. Dąbrowskiego 77a 60-529 Poznań, entered in the register of entrepreneurs kept by the District Court in Poznań, 4th Commercial Division, under KRS number: 0000622685, NIP: 7792443359.
III. Scope of the Terms
- The Owner provides access to the content of the website in accordance with the following General Terms.
- The content and data published on the website are provided for information to interested parties and may be used solely for informational purposes.
- Users may use the access and services offered on the website provided that they have first agreed to the General Terms.
IV. Rules for Using the Website
- The website is supported by all types of internet browsers. No special properties of the User's end device are required.
- After accepting the Terms, the User has the right to view, copy, print and distribute, without making any changes to the content, the content of this website, provided that:
- such content is used solely for informational, non-commercial purposes;
- each copy made contains information about copyright or details of the author of the content.
- It is prohibited to use or copy the software, processes and technologies that form part of the website.
- Users may use the website only in compliance with the provisions of the Telecommunications Law, the Act on the Provision of Electronic Services, and the relevant provisions of civil law.
- It is prohibited to use the website:
- in a manner leading to a breach of applicable law;
- in any manner that is unlawful or dishonest, or in a manner aimed at achieving an unlawful or dishonest purpose;
- for purposes related to causing harm to children or attempting to cause them any harm;
- to send, knowingly receive, upload or use content inconsistent with the General Terms;
- to transmit or solicit the sending of any unsolicited or unauthorized advertising or promotional material, or any similar material falling under the collective category of SPAM;
- to knowingly transmit any data, or send or upload any material containing viruses, Trojan horses, spyware, adware or any other harmful program or similar computer code designed to adversely affect or threaten the operation of any software or computer hardware, or to adversely affect or threaten the User.
V. Cookies
- The website uses cookies or a similar technology (hereinafter jointly referred to as "cookies") to collect information about the User's access to the website (e.g. via a computer or smartphone) and the User's preferences. They are used, among other things, for advertising and statistical purposes and to adapt the website to the individual needs of the User.
- Cookies are pieces of information containing a unique reference code that the website sends to the User's device, in order to store, and sometimes track, information relating to the device used. They usually do not allow the User to be identified as a person. Their main purpose is to better tailor the website to the User.
- Some of the cookies appearing on the website are available only for the duration of a given browsing session and expire once the browser is closed. Other cookies are used to remember the User, who is then recognized upon returning to the website. These are then retained for a longer period.
- The website uses its own cookies as well as third-party cookies (e.g. maps, multimedia, analytics). Details and consent management can be found in the Cookie Policy.
- All cookies used by this website comply with applicable European Union law.
- Most Users and some mobile browsers automatically accept cookies. If these settings remain unchanged, cookies will be saved in the device's memory.
- The User may change their preferences regarding the acceptance of cookies or change browser in order to receive a suitable notification each time the cookie function is triggered. To change cookie acceptance settings, the browser settings should be adjusted.
- It is worth remembering that blocking or deleting cookies may prevent full use of the website.
- Cookies will be used for the necessary management of the session, including:
- Creating a special login session for the User of the website, so that the website remembers that the User is logged in and that the User's requests are delivered in an effective, secure and consistent manner;
- Recognizing a User who has already visited the website before, which allows the number of unique users who have used the site to be identified and helps ensure that the site has sufficient capacity for the number of new users;
- Recognizing whether a person visiting the website is registered on the website;
- Recording information from the User's device, including: cookies, IP address and information about the browser used, in order to diagnose problems, administer the site and track its use;
- Adjusting elements of the layout, graphic design or content of the website;
- Collecting statistical information on how the User uses the website, in order to improve the site and determine which areas of the website are most popular with Users.
VI. Facebook Plugin
- The website contains a plugin for the Facebook social networking site.
- The Facebook plugin is marked with the Facebook logo.
- This plugin connects directly to the Owner's profile on Facebook's server. Facebook may then obtain information that the User has visited the website, based on the User's IP address.
- If the User visits the website while logged into their Facebook profile, Facebook will record information about the visit. Even where the User is not logged into Facebook, Facebook is able to obtain information about the IP address.
- Facebook does not provide the Owner with information about the data it collects or how it is used. The purpose and scope of the data collected by Facebook are not known to the Owner. For additional information regarding privacy on the Facebook platform, please contact Facebook directly or review the platform's privacy policy at: facebook.com/about/privacy.
- If the User does not want Facebook to be able to obtain information regarding their browsing of the website, it is advisable for the User to log out of their Facebook account beforehand.
VII. Plugins of Other Social Networking Sites
- The Owner may also use other social plugins (e.g. Twitter, Google+ or LinkedIn).
- Plugins for social networking sites can be identified by the icons used to share information on the given platform.
- The plugins enable users of those platforms to link to the website in their posts published on those social platforms.
- The plugins connect directly to the Owner's profile on the server of the given social networking site. That platform may then obtain information that the User has visited the website, based on the User's IP address.
- During the User's visit to the profile, the administrator of the social networking site uses cookies and other similar technologies to monitor the behavior and actions taken by the User. This information is collected, among other things, for the purpose of creating so-called page statistics. The statistics contain only anonymized statistical data about users visiting the profile, and it is not possible to link them to a specific person. The Owner does not have access to the personal data used by social networking sites for the purpose of preparing, among other things, page statistics.
- Thanks to the page statistics generated by the social networking site, the Owner has information about how Users use the Owner's profiles and which published content is most popular. With this information, the Owner can optimize its profiles by better tailoring published content to the interests and behavior of Users. The entity responsible for processing Users' data for the purpose of generating page statistics is the administrator of each of the above-mentioned social networking sites. Accordingly, those administrators are obliged to inform Users of any matters related to the processing of personal data for the purpose of creating page statistics, and of the possibility of exercising the right to privacy protection available under applicable law.
VIII. External Links
- Links found on this website to other websites are provided for informational purposes only.
- The owner of the website is not liable for the content found on other websites, nor for any damage resulting from their use.
IX. Contact Form
- The User may enter their contact details by filling in the special form provided for contacting the Owner, together with the content of the message, and by agreeing to have it sent to the Owner.
- Leaving contact details means that the User has consented to the processing by the Owner of the personal data provided in the Contact Form. The Owner will be able to use the contact details provided in order to send offers or to establish contact with the User.
X. Electronic Services
Electronic services on the Website include:
- the contact form,
- handling of inquiries and reservations,
- a newsletter (if available),
- publication of blog content.
Complaints regarding electronic services: e-mail: ceo@flymedica.pl, response time 14 days.
XI. Respect for Intellectual Property
- The website and its content may be protected by copyright, trademark rights and other regulations relating to the protection of intellectual property.
- The marks, logos and other personalized emblems of the Owner appearing on the website (collectively referred to as the "Marks") constitute trademarks of the Owner.
- Except with separate, individual, written authorization, the User may not use the Owner's Marks — whether alone or in combination with other verbal or graphic elements — in particular in press releases, advertisements, promotional or marketing materials, in the media, in written or oral materials, in electronic form, in visual form or in any other form.
XII. Protection of User Data
In Flymedica forms and questionnaires, when age is needed for an initial consultation, we ask for age rather than a full date of birth. We do not ask for a passport or identity-card number. Please do not enter these details in free-text fields or attach photos of identity documents.
The Owner fully respects the privacy of Users. Detailed information on how the User's personal data or other information is collected and processed, as well as the circumstances in which the Owner may disclose it, can be found in the Privacy Policy section.
XIII. Limitation of Liability
- The website contains information of a general nature. It is not intended to serve as an intermediary in the provision of any professional advisory services. Before taking any action affecting the User's financial situation or business activity, a professional advisor should be consulted.
- The website provides no warranties regarding its content, in particular no warranties of security, accuracy, absence of viruses or malicious code, or warranties regarding proper functioning or quality.
- The website provides no warranty, express or implied, including warranties of merchantability or fitness for a particular purpose, non-infringement of copyright, adaptation, security and reliability of information.
- The User uses the website at their own risk and assumes full responsibility for any damage related to or resulting from its use, whether direct or indirect, incidental, consequential, moral, or other damage arising from contractual liability, tort liability, or liability for negligence, including, among others, loss of data or services.
- The website bears no liability whatsoever for links placed on the website, in particular where they lead to websites, resources or tools maintained by third parties.
- The Owner is not liable if the website is, for any reason, temporarily or permanently unavailable.
- The Owner is not liable for information conveyed on the website, nor can it guarantee the complete security of transactions or communications conducted through the website.
- Despite the Owner's best efforts to ensure the accuracy and up-to-dateness of the website, unintentional errors may occur, and the User, upon detecting them, is requested to report them to the Owner.
- All of the exclusions and limitations of liability indicated above apply to the fullest extent permitted by law, covering every type of existing liability, including, among others, contractual liability, tort liability, and any other liability provided for under Polish or foreign law.
XIV. Validity of Provisions
- Should any provision of the General Terms be, or come to be, invalid or ineffective under any legal system, the remaining part of the Terms shall remain valid and unaffected. The Parties shall replace the invalid or ineffective provision with another provision that most closely reflects the intended purpose. This shall apply accordingly to any gaps in the General Terms.
- Should any provision of the General Terms be, or come to be, invalid or ineffective in one or more legal systems, all provisions of the General Terms shall remain valid in every other legal system.
XV. Relationship to Concluded Agreements
Unless otherwise provided, the General Terms constitute the complete and exhaustive agreement between the User and the Owner regarding the use of the website, with respect to the content contained therein, and supersede all other agreements, arrangements and understandings regarding the subject matter (content) of these General Terms.
XVI. Changes to the Website Terms
- The owner of the website reserves the right to modify these General Terms at any time during their validity, by publishing an updated version on the website, which shall become binding on Users from the moment of publication, unless otherwise indicated in the modified General Terms.
- The User is obliged to review the modifications to the General Terms, of which the Owner will inform the User by sending a message or notice about the changes to the General Terms for acceptance.
- Continued use of the website is equivalent to acceptance of the modified Website Terms.
XVII. Dispute Resolution
- The Parties agree that any disputes arising shall first be resolved through amicable settlement, before a competent arbitration court.
- Disputes are settled by the court having jurisdiction in accordance with generally applicable law. This provision does not exclude or limit the rights of the consumer.
XVIII. Legal Basis
In matters not regulated by these General Terms, the relevant provisions of the laws on telecommunications and the provision of electronic services of the country in which the owner of the website has its registered office shall apply accordingly.